Federal employees need more training across a variety of skills in order to better develop mobile applications and services, according to agency officials.
Karen Britton, chief information officer at the Executive Office of the President, said at the Federal Mobile Computing Summit in Washington on Tuesday that agencies must focus on a multitude of skills to deliver good mobile solutions to their employees and to customers.
“We do need more training and more broad-based learning across the board,” Britton said. She said that app developers and mobile managers should better understand the end product they are trying to create and learn the business cases for mobile development.
She said training should not be focused on one specific area, such as cybersecurity. Instead, employees should be trained in a variety of IT skills.
“Cutting across and not just being siloed into your specific area of expertise is one that I think we are going to have to start really growing in our workforce," she said.
Jim Quinn, lead system engineer at the Department of Homeland Security, also said at the conference that it would be easier to put people from different areas of mobile development and have them work together to develop services for agencies.
He said private companies should play a role in providing services and skills to help agencies cut through delays and to implement better mobile systems and services faster.