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GSA adds vendor to $1.4 billion e-travel contract

Sep. 16, 2013 - 07:01PM   |  

The General Services Administration has added a second vendor to its $1.4 billion electronic travel services contract, following a federal judge’s ruling that GSA violated acquisition rules by selecting one vendor.

In March, U.S. Court of Federal Claims Judge Margaret Sweeney ordered GSA to re-evaluate CWT Sato Travel’s bid proposal, which GSA dismissed last year as incapable of meeting the government’s e-travel needs. CWT is one of three vendors providing travel services to civilian agencies under GSA’s first generation e-travel contract, but GSA instead gave the new work to Concur Technologies of Redmond, Wash., last June.

Sweeney ordered GSA to re-evaluate whether CWT is capable of providing e-travel services and also to consider whether one vendor can meet agencies’ e-travel needs and demands, and how to maintain competition on the contract.

The court’s ruling did not affect Concur’s award.

“This contract award was based on GSA’s determination that CWTSatoTravel met the technical requirements,” the company said in a news release Friday.

Concur and CWT will compete for task orders to provide travel planning, authorization, reservations, ticketing fulfillment, expense reimbursement and travel management reporting to federal agencies. according to GSA.

It’s unclear how this award will affect business for Concur. As of April, more than a dozen departments and subagencies had committed to using the Concur solution, including the Energy, Health and Human Services and Agriculture departments.

GSA, which also committed to using the new system, anticipated it would take agencies an average of two years to fully integrate their financial, human resources and other systems with Concur’s system, according to court documents. The budget challenge for agencies is carving out the funds to integrate the systems, which could cost several million dollars per agency.

More than 90 civilian agencies are using GSA’s existing e-travel contract, which expires in November. Agencies need to transition to the new contract by then, but GSA has put a bridge contract in place for agencies to use.

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