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VA pushing for services via mobile devices

Nov. 13, 2013 - 04:39PM   |  
By ANDY MEDICI   |   Comments

Health care management at the Veterans Affairs Department will eventually be going mobile, according to a key official.

Theresa Cullen, the director of health informatics at the Veterans Affairs Department’s Veterans Health Administration, said Wednesday at the Armed Forces Communications and Electronics Association Bethesda chapter annual Health IT conference in Bethesda, Md., they are committed to having a framework in place by September of 2017 that supports a variety of programs and offers users mobility.

She said people are used to be able to access a variety of services on their phones and mobile devices and that should extend to health information and management tools as well.

“Our goal is to figure out how to make this less messy,” Cullen said. “Its probably not going to look like what we have now.”

She said she expects the changes to create a user experience that is “disruptive” but ultimately in a way that enhances the patient experience and offers care providers more tools such as better access to standardized data, integrated health records and open standards so that the programs can work across all VA systems.

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