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Obama: Healthcare.gov now working

Dec. 3, 2013 - 06:00AM   |  
By ANDY MEDICI   |   Comments
Obama Discusses Economy At DreamWorks Animation Fa
President Obama said Tuesday that early visitors to healthcare.gov should return to see what the health insurance marketplace has to offer. (David McNew/Getty Images)

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Healthcare.gov is now working for the vast majority of visitors and it will only get better over time, President Obama said in a Tuesday speech.

“We are going to keep working on whatever problems come up,” he said.

Obama said early visitors to the site should return to see what the health insurance marketplace has to offer and urged people to spread the word about the website and the underlying legislation.

“Now that we are getting the technology fixed we need you to go back and take a look at what is going on,” Obama said.

Employees and contractors have fixed more than 400 bugs in the system and have reduced the response time of the site from an average of eight seconds to less than one second, according the Centers for Medicare and Medicaid Services.

The error rate has also fallen from about 6 percent to under 1 percent, according to CMS.

CMS spokeswoman Julie Bataille said in a conference call with reporters Tuesday that Healthcare.gov had more than 1 million visitors on Monday and 380,000 visitors by noon on Tuesday without system failures or outages.

“We are working to make sure with the fixes in place that we have addressed the most significant of the back end issues,” she said.

She said the agency has also implemented new features such as the ability to window shop for detailed information about insurance plans and a “reset” button that allows people to start their applications over.

She said CMS expects the number of visitors applying for coverage to continue to grow over the next few weeks.

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