Over the last decade, the government has hoped technology would help speed up its hiring process and let it better compete with the private sector for the best employees.

It hasn’t worked out that way, officials told a Senate panel May 8.

When Bruce Springsteen wondered in a song if “anybody was alive out there,” he might have been describing the mind-set of customers who call Social Security Administration field offices.

A former KBR employee has been sentenced to 26 months in prison for his part in a scheme to defraud the Defense Department of $2.1 million worth of fuel.