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Federal retirement processing accelerates, slashing backlog by a third
Federal employees filed nearly 89,000 retirement applications during the year.
Opinion
Human-centered design is key to a better federal customer experience
To enhance the actual experience of constituents and effect meaningful change, it’s essential to understand the federal customer’s journey and pain points.
By Rita Breen
Opinion
‘Buy American’ policies strengthen nation’s defense, workforce
The core the nation’s defense and economic vitality hinges on the "Buy American" policy.
By Robert Martinez Jr.