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Mandate to momentum: Catalyzing customer experience in government
Leaders must adopt the people-centered mindset that the discipline of customer experience requires, focusing not just on citizens and residents but also on the government employees who do the work of serving the public.
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Thought Leadership
Why the government market for artificial intelligence technology is expanding
As government mission requirements grow, federal agencies are seeking ways to maximize the use of the vast data sets they collect and store.
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What government contractors should know about the Q4 2021 spending rush
The ‘spending spree’ typically creates great opportunities for government contractors to win more business, but this year especially.
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How agencies can level up their cybersecurity training
It’s crucial for federal agencies to train employees consistently on cybersecurity, particularly those in IT responsible for handling a breach.
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When will marijuana be federally legal and what would it mean for troops, clearance holders?
There is a reasonable expectation that security clearance adjudications will change if marijuana is legalized.
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3 ways federal financial needs are unique
The value of federal benefits hinges on understanding them and making the most of them within your overall financial plan.
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Life insurance: why many female feds probably don’t have enough
There are a number of reasons why having adequate coverage may be especially crucial for female members of the federal workforce.
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Four recommendations for contractors in response to the president’s FY 2022 discretionary budget request
Some of the key priority areas in President Joe Biden's FY22 budget request include climate change, healthcare, equity in business, R&D and IT.
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Four growth areas in defense IT spending for 2021 to 2022
The Department of Defense’s IT environment and surrounding landscape is undergoing a profound transformation.
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USDA can play an important role in the Biden approach to climate change
No longer an ancillary participant, USDA will be a leading player in the Biden administration’s climate change plans.
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Five key priorities for federal contractors to watch in the Biden transition
President Joe Biden's administration promises to shift the dynamic of the government landscape with new focus areas and agency leadership.
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Answers to common questions about the administration transition
The approach of President-elect Joe Biden's new administration means that those in the business of government will have to look out for certain changes.
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People, process and technology: An essential triad for government payroll modernization
Payroll modernization is foundational to help agencies make more informed decisions and easily adapt to a rapidly changing workforce that views digitization as table stakes.
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The Data Age is here — but are feds ready?
The reality is nearly all future government jobs will have some element of data involved.
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Staffing government procurement in the 21st century
For senior managers, upskilling experienced workers and recruiting younger, digitally native employees has become essential to navigating their agency’s digital transformation.
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Three trends to watch in the FY 2021 federal cloud computing market
The federal cloud computing market is poised for this strong growth in response to both ongoing IT modernization initiatives and new demands caused by the COVID-19 public health crisis.
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With investigations backlog eliminated, the work of true reform begins
Now is the time for the leaders of reform to redouble their commitment to transforming federal personnel vetting.
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Agencies can bolster security through AI and a talent-diverse cyber workforce
Automation and the veteran workforce offer strong avenues for federal agencies to improve their cybersecurity.
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Even as agencies open offices, telework deployment for secure workforces should still be a priority
Agencies are still navigating telework limitations and challenges deploying secure devices for workers, which is particularly an issue for those that require access to sensitive information or classified networks.
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What options do agencies have for unified communications?
The government market opportunity for communications solutions in the United States is growing, with an estimated 21 million contact center and unified communications seats. At least 8 million seats are expected to migrate to the cloud in the next three years.
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DoD’s top IT official talks AI, JEDI, and how to win over the commercial tech community
In an exclusive interview in December, the Pentagon Chief Information Officer Dana Deasy shared his priorities and strategy reshaping defense technology.
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Here are SBA’s modernization missions for 2020
The Small Business Administration wants a better view of its customers in 2020. Here's how.
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How emerging tech can reshape the workforce
Gary Washington, the chief information officer of the U.S. Department of Agriculture, sat down with Federal Times to talk about agency culture, focusing on cybersecurity and learning to use emerging technology to serve business processes.
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How giving at national parks is ‘all about love’
Reginald Chapple, chief of the National Park Service Office of Partnerships and Philanthropy, discusses the landscape of donations in the nation's public lands.
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As technology advances, so must a person’s ability to adapt
The federal government needs to raise its project management technology quotient to improve outcomes.
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Federal Hot Take podcast: Too big to fail? Companies are far ahead of their peers, so who will the government turn to?
In this episode of Federal Hot Take, Mike Gruss, editor of C4ISRNET and Fifth Domain, is joined by Kelsey Atherton, staff writer at C4ISRNET. They talk about the idea of whether “too big to fail” could ever become applicable to technology companies as the government works through a massive modernization effort and how markets may or may not solve this problem before it becomes an issue.
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