A shared Digital Operations Center creates a central hub for AI-powered automated processes across multiple functional areas and programs.
By Todd Schroeder
Air-gapped, immutable backups with isolated recovery allow agencies to keep operations running even when primary systems are compromised.
By Travis Rosiek
Lawmakers questioned VA officials on best practices for employing artificial intelligence technology to improve health care and benefits.
For example, companies that follow the Jobs to Be Done (JTBD) framework in engaging clients can leverage AI to better understand client preferences.
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