Changing the mindset of the organizations that perform support services within agencies can lead to greater success, according to the Partnership for Public Service and Medallia. (Yuri Arcurs/Getty Images)

Why some feds should treat coworkers like customers

Changing the mindset of the organizations that perform support services within agencies can lead to greater success, according to the Partnership for Public Service and Medallia.

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House Majority Leader Steny Hoyer, D-Md., said that efforts to use funding legislation to block the White House's planned merging of two major agencies will not prove contentious in Congress. (Andrew Harnik/AP)

Democratic leader: OPM/GSA merger ‘not going to happen’

House Majority Leader Steny Hoyer, D-Md., said that efforts to use funding legislation to block the White House's planned merging of two major agencies will not prove contentious in Congress.

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A new survey from Booz Allen Hamilton shows that user experience on federal government websites lags behind commercial sites. (KAREN BLEIER/AFP/Getty Images)

Is the government website user experience lacking?

A majority of respondents to a recent survey said they find government websites difficult to use; however, they trust federal website security more than commercial sites.

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Some of the vendors involved in a major IT and telecommunications infrastructure contract have yet to get their authorization to operate. (Saul Loeb/AFP/Getty Images)

Will agencies start to modernize their telecom in time?

Some of the vendors involved in GSA’s new Enterprise Infrastructure Solutions contract have yet to get their authorization to operate.

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