:quality(70)/cloudfront-us-east-1.images.arcpublishing.com/archetype/72VDFB4OYBA2HLOOQHSP25D62Q.jpg)
Latest ""
:quality(70)/cloudfront-us-east-1.images.arcpublishing.com/archetype/AANSMJKAKRCNRO57CNW34LYD2E.jpg)
Call center wait times balloon as millions dropped from Medicaid
Utah had an average call center wait time of 35 minutes in May, with one in four callers simply hanging up.
CMS to scale back remote work, drawing union ire
CMS is the among several agencies that have announced plans to bring employees back to offices.
Equitable outcomes require understanding of ‘Social Drivers of Health’
With the recent emphasis on digital modernization throughout the government, it is paramount that industry partners empower federal healthcare agencies to improve lives and communities by bridging the technology gap to make IT an enabler of equitable healthcare, not an obstacle to operations.
By Kamala Green
Will this pilot program help Medicare with its data?
The Centers for Medicare and Medicaid Services want to make up for a "lack of awareness" of "various data assets."
By Andrew Eversden
How AI investments can improve health care
A federal push for new technology can help predict health outcomes and address how to create new ways to deliver and pay for care, among other benefits.
By Kelsey Reichmann