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Opinion
Power through fiscal year-end budgeting with AI, workflow automation
To execute their second-half blitz, federal managers must pore through mountains of data across thousands of programs.
By Mark Fedeli
VA staff are completing more claims than ever but still falling behind
A record pace for finishing claims in fiscal 2023 and so far in fiscal 2024 hasn't been enough to slow the department's backlog of cases.
Opinion
Why federal tech leadership must advance digital accessibility in 2024
Nearly half of the most frequently visited pages on federal websites pose significant accessibility barriers to individuals with disabilities.
By Ran Ronen
Congressional leaders agree on spending, key step to averting shutdown
The agreement speeds up the roughly $20 billion in cuts already agreed to for the Internal Revenue Service and rescinds about $6 billion in COVID relief.
Biden’s State of the Union address to Congress set for March 7
The speech is scheduled for after a pair of critical deadlines to avert a government shutdown.
By Seung Min Kim
Opinion
Human-centered design is key to a better federal customer experience
To enhance the actual experience of constituents and effect meaningful change, it’s essential to understand the federal customer’s journey and pain points.
By Rita Breen