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GSA’s procurement database is heading to a new home
The Federal Procurement Data System is moving to a new site.
By Andrew Eversden
These are the standards for new government websites
A new set of requirements released by the General Services Administration's Technology Transformation Service will govern how agencies design and monitor their public-facing websites.
By Jessie Bur
Paving the way for government to improve the digital customer experience
As federal agencies prepare their plans to modernize websites, as mandated by the 21st Century IDEA Act, they should remember they are at the beginning, not the end.
By Santiago Milian, John Gray Parker and Cameron Hanson
Is the government website user experience lacking?
A majority of respondents to a recent survey said they find government websites difficult to use; however, they trust federal website security more than commercial sites.
By Andrew Eversden
How a quick fix skyrocketed VA.gov satisfaction scores
A team at the Department of Veterans Affairs and U.S. Digital Service reworked over 200 pages of the VA.gov site to better the veteran experience.
By Jessie Bur